1. Home
  2. FAQ
Help Center

Wimbet FAQ — all your questions answered, right here

From registration and payments to betting rules, bonuses, and account management — find answers to all your questions about Wimbet on this page.

50+
General Questions
24/7
Support
Bangla
Full Bangla Support
<2 min
Average resolution time
By Topic
Account 8 Payment 8 Betting 8 Bonus 7 Security 6 Sports 6
Need more help?

Our Bangla support team is always here for you.

support@wimbet.im

No questions found. Try searching with a different keyword.

Account & Registration

All you need to register on Wimbet is an active Bangladeshi mobile number and your full name. Email is optional. Registration is completely free and takes just 3 minutes. You must be at least 18 years old.
Get started now — registration page Go.

No, only one Wimbet account is allowed per mobile number. Creating multiple accounts violates our terms and conditions and may result in both accounts being permanently closed.

After logging in, go to the profile section and upload a scanned copy of your National ID (NID) or passport. KYC verification is typically completed within 24 hours. Once verified, your withdrawal limit will increase.

Yes, you can update your email, address, and contact details from the profile section. To change your name or mobile number, please contact support.

To close your account, email support@wimbet.im. Before closing, make sure your balance is zero and you have no active bets. Please note that closed accounts cannot be reopened.

On the login page Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email to receive an OTP, then use it to set a new password.

Your account may be suspended after five incorrect password attempts or if suspicious activity is detected. Wait 30 minutes and try again. If the issue persists, contact support.

You must be at least 18 years old to open an account on Wimbet. A National ID may be required during the KYC process for age verification.

Payments & Transactions

After logging in, Payment Go to the section and select "Deposit". Choose your preferred method — bKash, Nagad, Rocket, or Bank Transfer — and enter the amount. Once the payment is complete, your balance will be updated instantly.

The minimum deposit on wimbet is just ৳300 BDT, payable through any mobile banking service or bank transfer in Bangladesh.

bKash and Nagad withdrawals are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. Having your KYC verification completed speeds up the process.

The minimum withdrawal amount is ৳500 BDT. KYC-verified accounts enjoy significantly higher daily withdrawal limits.

Yes, if a deposit fails, the amount is automatically returned to your mobile banking account — usually within 24 hours. If it takes longer, please notify support.

wimbet does not charge any deposit fees. However, your mobile banking provider (bKash, Nagad) may apply their own service charges. There are no withdrawal fees on our end either.

We currently support: bKash, Nagad, Rocket, Dutch-Bangla Bank, Islami Bank net banking, and other major bank transfers. For more details payments page Go.

If the delay exceeds the expected timeframe, first make sure your KYC verification is complete. Then email support@wimbet.im with your transaction ID and we'll resolve it promptly.

Betting & Odds

Log in, deposit funds into your balance, and Sports Go to the section, select your preferred match, click on the odds, enter your stake in the bet slip, and hit "Confirm Bet". To learn more, Bet View the page.

Live betting lets you place bets in real time as a match unfolds, with odds that shift alongside the action. It's an exciting format that gives strategic bettors a real edge.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed by the organiser, your bet will be automatically voided and the stake refunded.

The minimum bet on Wimbet is just ৳50 BDT, making it easy for new users to get started with minimal risk. Maximum limits vary by market and match.

Yes, wimbet supports Accumulator (Parlay) bets, where you combine multiple selections into a single bet. All odds are multiplied together, increasing your potential payout. Simply add multiple matches to your betslip.

Results are published as soon as a match ends, and winnings are credited to your account automatically. You can view all results under the "Bet History" section.

Wimbet uses decimal odds. For example, with odds of 2.5, a ৳100 bet returns ৳250 (৳100 stake + ৳150 profit). The higher the odds, the less likely the outcome — but the greater the payout. To view analysis, Analytics View the page.

If a match is cancelled or postponed indefinitely, all bets on that match will be voided and the full stake will be returned to your balance.

Bonuses & Rewards

After opening a new account, a welcome bonus is automatically credited on your first deposit. For full details and terms, Rewards Go to the page. Wagering requirements must be met before you can use the bonus.

A wagering requirement means you must place a certain amount in bets before you can withdraw your bonus. For example, a 10x wagering requirement on a ৳100 BDT bonus means you need to place a total of ৳1,000 BDT in bets before withdrawing.

A percentage of your net losses over a set period (typically weekly) is credited back to your account as cashback. For cashback details Rewards are listed on the page.

Yes, when a friend registers and makes their first deposit using your referral code on wimbet's referral program, you earn a bonus. Details Rewards See the page.

Expired bonuses are automatically cancelled and can no longer be used. Each bonus offer has its own validity period, so make sure to read the terms as soon as you receive an offer.

Loyalty points are earned automatically on every bet you place. Accumulate points and redeem them later for cash or exclusive rewards. Regular bettors also get access to special VIP benefits.

You can enter a promo code in the designated field during registration or when making a deposit. Once a valid code is applied, the corresponding bonus or offer will be added to your account automatically.

Security & Privacy

Yes, Wimbet is a fully licensed and regulated platform. We use 256-bit SSL encryption, all transactions are processed through encrypted channels, and your personal information is never shared with third parties.

All your personal data is covered by our Privacy Policy protected. We never sell or share your information with third parties. Read our Privacy Policy page to learn more.

In Profile Settings, go to the "Security" section to enable OTP-based two-step verification. You'll receive a code on your mobile each time you log in, adding a strong extra layer of protection to your account.

Change your password immediately and notify us at support@wimbet.im. Our security team will review your account activity and take the necessary steps. The sooner you report it, the faster it gets resolved.

Wimbet will never ask for your password or personal details over the phone or by SMS. Always log in through wimbet.im only. Do not click on unfamiliar links. If anything seems suspicious, contact support immediately.

Yes, you can log out of all devices at once from the "Active Sessions" section in your profile settings. Changing your password will also automatically end all active sessions.

Sports & Markets

wimbet offers betting on cricket, football, tennis, badminton, basketball, volleyball, and much more. Bangladeshi users get the widest range of markets on cricket and football. View all sports Sports See the page.

Yes, wimbet covers all major cricket tournaments including IPL, BPL, ICC World Cup, and Champions Trophy. Markets include match winner, top batter, total runs, and much more.

Yes, real-time score updates are available in wimbet's live section, making it much easier to make strategic decisions during live betting.

Yes, Wimbet offers betting on popular esports events including CS:GO, Dota 2, and League of Legends. This section is growing fast among young Bangladeshi bettors.

Yes, Analytics The page provides match statistics, team form, head-to-head records, and expert insights — all to help you make better betting decisions.

Wimbet regularly adds new sports and markets. Special markets go live ahead of major tournaments. Visit the site regularly or turn on notifications to stay up to date.

Can't find your question? Our 24/7 support team is always on hand to help. support@wimbet.imto email us.

0
Total FAQ questions
0
Average resolution time (minutes)
0
User satisfaction %
0
Daily support tickets resolved
Why choose wimbet

Why Choose Wimbet

More than just a FAQ — wimbet guarantees you the best betting experience

Full service in Bangla

The entire website, support, and FAQ are fully available in Bangla. Enjoy a seamless experience with no language barrier.

Safe & Licensed

Your information and funds are fully protected through SSL encryption and licensing.

Instant Payments

Deposit and withdraw instantly via bKash, Nagad, and Rocket.

24/7 Bangla Support

Our Bangla support team is available around the clock, ready to help whenever you need us.

Exciting Bonuses

Welcome bonuses, cashback, referrals, and loyalty points — get more value out of every bet.

Mobile-Friendly Platform

Enjoy the full experience on any smartphone — no separate app needed.

Get started today

Don't have an account yet? Join for free

Registering on wimbet takes just 3 minutes. Get started today and claim your welcome bonus.

Register for free Log In

For users 18 and above. Bet responsibly.

বাংলা