Data Protection

Wimbet's Privacy Policy — Your data is completely secure

Your personal information is a sacred trust to us. Wimbet never sells your data or uses it without authorization. This policy lays everything out clearly.

Last Updated: January 2026
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Years of secure operation
256-bit
SSL Encryption
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Data Breach Incidents
24/7
Security Monitoring

Your privacy is our priority: Sharing your information with Wimbet means it's in safe hands. This privacy policy explains exactly what we do — and don't do — with your data.

1. Introduction & Scope

This Privacy Policy ("Policy") applies to the Wimbet platform (wimbet.im) and all associated services. It takes effect the moment you register on Wimbet, place a bet, contact us, or use our services in any way.

Wimbet complies with applicable data protection laws in Bangladesh and adheres to international standards. Our goal is to ensure the highest level of protection for your personal data while maintaining complete transparency throughout the process.

1.1 Which Services This Policy Applies To

  • The wimbet.im website and all subdomains
  • Wimbet mobile application (where applicable)
  • Wimbet Customer Support
  • Wimbet email & SMS communications
  • Wimbet promotional campaigns & programs

If you have any concerns after reading this policy, please contact us before you start using the platform.

2. What Information We Collect

Wimbet only collects the data that is necessary. We never ask for information that is excessive or irrelevant.

Data Type Example Requirements
Identity Information Name, date of birth, NID number KYC Verification
Contact Information Phone number, email address Account Management
Address Details Current and permanent address Legal Obligations
Financial Information BKash/Nagad number, bank account Payment Processing
Usage Data Betting history, login times Service Improvement
Device Information IP address and browser type Security Audits

2.1 Sensitive Information

Wimbet never collects information relating to your religious beliefs, political opinions, health, or ethnic identity. Such data is simply not relevant to our services.

3. How We Collect Information

Wimbet collects your information in several ways. Each method is described in detail below:

3.1 Directly Collected Data

  • When filling out the registration form
  • When submitting documents during the KYC verification process
  • When making a deposit or withdrawal
  • When contacting customer support
  • When completing a survey or feedback form

3.2 Automatically Collected Data

  • Via cookies and tracking technologies during your use of the platform
  • IP addresses and browser information are automatically recorded in log files
  • Betting activity and transaction data are automatically recorded by the system

3.3 Information from Third Parties

In some cases, information may be received from payment providers or identity verification services. In such instances, the relevant third party's privacy policy also applies.

4. How We Use Your Data

Wimbet uses your data strictly for the purposes listed below and for no other reason:

  • Account Management: To facilitate registration, login, and profile updates
  • Identity Verification: To complete the KYC process and verify your age
  • Financial Transactions: To process deposits and withdrawals
  • Security: To detect and prevent fraud
  • Service Improvement: To improve your experience on the platform
  • Personalization: To send you offers and promotions tailored to your preferences
  • Legal Obligations: To comply with applicable laws and meet regulatory requirements
  • Contact: To send important updates, promotions, and support messages

Wimbet never sells your data to third parties for advertising purposes.

5. Data Sharing Policy

Wimbet does not ordinarily share your personal data with anyone. However, there are specific circumstances where sharing becomes necessary:

5.1 When Information May Be Shared

  • Payment Providers: Necessary information is shared with bKash, Nagad, or your bank to process transactions
  • KYC Partners: With authorized verification services for identity verification purposes
  • Legal Authorities: In response to valid requests from courts or government agencies
  • Security Investigation: For fraud or money laundering investigations

5.2 When Your Data Is Not Shared

  • For sale to advertising companies
  • For third-party marketing purposes
  • For any commercial purpose without your consent

Any third party with whom information is shared is contractually bound to maintain the same level of data privacy.

6. Cookies & Tracking Technologies

The Wimbet website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies

  • Essential Cookies: Required for login sessions, security, and core functionality — these cannot be disabled
  • Functional Cookies: To remember your preferences and settings
  • Analytics Cookies: To understand platform usage patterns — you can turn this off
  • Marketing Cookies: To show you relevant promotions — you can turn this off

6.2 Cookie Management

You can delete or disable cookies at any time from your browser settings. However, disabling essential cookies may affect certain features of the platform.

7. Data Security Measures

Wimbet uses the latest technology and processes to protect your data. Our security framework operates on multiple layers:

7.1 Technical Safeguards

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
  • Firewall: Robust firewall active to prevent unauthorized access
  • Data Encryption: Stored sensitive data is kept in an encrypted state
  • Two-Factor Authentication: Two-factor authentication available for your account
  • Regular Security Audits: Regular audits conducted by external experts

7.2 Organizational Safeguards

  • Access to data is restricted to authorized personnel only
  • All staff receive regular privacy training
  • An immediate response plan is in place for data breach incidents

In the event of a data breach, affected users will be notified within 72 hours.

8. Data Retention Period

Wimbet only retains your data for as long as necessary. Retention periods vary depending on the type of data and the purpose it was collected for:

Data Type Retention Period
Account Information (Active) Until the account is closed
KYC Documents 5 years after account closure
Financial Transaction Records 7 years from the date of transaction
Betting History 3 years after account closure
Log Files & Device Information 90 Days
Marketing Preferences Until consent is withdrawn

After the retention period, data is securely deleted or anonymized.

9. Your Rights

As a Wimbet user, you have several important rights over your personal data:

  • Right to Access: You can submit a request to find out what information we hold about you
  • Right to Rectification: Let us know if you'd like to correct any inaccurate information
  • Right to Erasure: You may request deletion of your data under certain circumstances
  • Right to Restrict Processing: In some cases, you may request that the use of your data be restricted
  • Right to Data Portability: You can request your data in a portable format
  • Right to Object: You can opt out of marketing communications at any time

9.1 How to Exercise Your Rights

To exercise any of your rights, email us at support@wimbet.im. We will respond within 30 business days. Identity verification may be required in some cases.

10. Children's Privacy

Wimbet's services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

If you believe a minor's information has been collected by mistake, a parent or legal guardian should notify us immediately. We will promptly delete the data and close the associated account.

It is parents' responsibility to prevent minors from accessing Wimbet. Visit our Responsible Gaming page for information on parental controls.

11. Changes to the Privacy Policy

Wimbet may update this Privacy Policy as needed. Changes may be prompted by:

  • Launching new services or technologies
  • Changes in Legal or Regulatory Requirements
  • Security improvement required
  • Improvements based on user feedback

For significant changes, you will receive advance notice at your registered email address. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

12. Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact our dedicated privacy team:

  • Email: privacy@wimbet.im
  • General Support: support@wimbet.im
  • Live Chat: Available on the platform 24/7
  • Response Time: Within 30 business days

Our privacy team provides support in both English and Bengali.

Wimbet is committed to protecting your privacy

What we do to ensure a safe betting experience on a trusted platform

End-to-End Encryption

Every transaction and piece of personal information is secured with 256-bit SSL encryption — completely unreadable to anyone else.

No Data Selling

Wimbet never sells your data to third-party advertisers. Your information is used solely to serve you.

Your Control

You can request to view, correct, or delete your personal data at any time. The process is straightforward and transparent.

Regular Security Audits

Independent security experts regularly audit Wimbet's security systems. Any vulnerabilities found are addressed promptly.

Marketing Opt-Out

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time — no hassle.

Full Policy in Bengali

The privacy policy is written in plain English so every user can easily understand it.

Privacy FAQs

Frequently Asked Questions

Yes, your NID or passport details are stored with 256-bit encryption. Only authorized KYC team members can access this information, and they are bound by strict confidentiality agreements.

No. Your mobile banking details are used solely for payment processing and are stored in encrypted form. This information is never shared with any third party.

Upon account closure, most data is deleted. However, due to legal obligations, KYC documents are retained for 5 years and financial transaction records for 7 years. All data is permanently deleted once these periods expire.

No. Your betting history is strictly confidential. Information may only be shared with government authorities when required by a legal investigation or court order.

Absolutely. Email us at privacy@wimbet.im and request a copy of the personal data we hold about you. Once your identity is verified, we'll provide the information within 30 business days.
Safe & Trusted

Your data is safe — get started now

Your privacy is fully protected at Wimbet. Register with confidence and enjoy Bangladesh's premier betting platform.

For users aged 18+. Please bet responsibly.

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